By placing an order for any of our products you agree to be bound by the terms and conditions set out below.

If you do not agree to be bound by these terms and conditions you may not order any product.  

The technical steps required in creating the contract are as follows :

We will contact you, usually by e-mail or telephone, to confirm acknowledgement of the order. 
 

If you have chosen the collect option, you must bring with you the order acknowledgement email and credit/debit card used to pay. This is for security purposes.

 

If you have chosen the home delivery option, we will despatch the goods to your specified UK address. See section Delivery Charges.

 

Non-acceptance of an order may be a result of one of the following and will be notified at time of order placement:

 

 

 

If you have chosen the collect in-store option, you are entitled to cancel this contract if you so wish provided that you tell us in writing and exercise your right up to the time and point of collection of the product from our store.

 

If you have chosen the home delivery option, you are entitled to cancel this contract, provided that you exercise this right no more than seven working days after the day on which you receive the product.

 

If you exercise the right to cancel :

• You will receive a full refund of the money that you have paid apart from the delivery charge (if applicable) by crediting your original payment card.
• Unless the product is faulty, you must bear the cost of returning the product to us. If you fail to return the product within 14 days of your notifying us of the cancellation, we will have the right to recover the product and deduct the cost of recovery from your card. 
• You are also entitled to a full refund if the product is not available at the time arranged for you to collect it or, if no date is agreed, within 30 days of your placing the order.

 

If you fail to come and collect the product/s you have ordered at the time we have notified you it is available for collection, we undertake to hold on to it for you for 30 days from that point.

 

If you have still not come in to collect the product after that 30 days has elapsed, we will be entitled to regard the contract for the product as cancelled and we will have the right to retain 10% of what you have paid as a cancellation charge. We will also have the right to dispose of the product as we see fit.

 

Each product purchased is sold subject to its product description which may set out additional specific conditions related to that product including, without limitation, terms and conditions concerning warranties, after-sales service and guarantees.

 

Some of our product information may have been supplied by a previous owner, The Green Bike Company endeavours to have researched this information before placing it on our website, but on occasions we cannot be fully responsible for its validity.

 

Customers must make themselves comfortable with this information upon receipt of the product. Any suspected discrepancies must be reported to us within seven days where you will be entitled to our warranty policy below. 

 

We undertake to observe fully the terms of any warranty (whether statutory or otherwise) applicable to the products supplied by us to you.

 

If the product does not conform to the contract of sale at the time of delivery to you, you have the right :

 

• To require us to reduce the purchase price of the product by an appropriate amount, or
• To require us to cancel the contract, or
• To require us to repair the product, or 
• To replace the product.

  

If you require us to repair or replace the product, we shall :

 

• Repair or replace (as the case may be) the product within a reasonable time, but without causing significant inconvenience to you.
• Bear any necessary costs incurred in doing so provided the repair or replacement is not impossible, that the remedy you require is not disproportionate in comparison to the other remedies and is not disproportionate in comparison to an appropriate reduction in the purchase price.

 

This does not affect your statutory rights as a consumer, nor does it affect your Right to Cancel the Order (See above).

 

We accept responsibility for losses you suffer as a result of us breaking the contract if the losses are a foreseeable consequence of us breaking the contract. Losses are foreseeable where they could be contemplated by you and us at the time the contract is made. We are not responsible for indirect losses which happen as a side effect of the main loss or damage and which are not foreseeable by you and us (such as loss of profits or loss of opportunity).

 

Nothing in these terms and conditions shall exclude or limit our liability for death or personal injury resulting from the negligence of us or that of our employees.

 

If any part of the terms and conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the terms and conditions and shall not affect the validity and enforceability of any of the remaining provisions of the terms and conditions.

 

The terms and conditions shall be governed by and construed in accordance with the laws of England and we both irrevocably submit to the exclusive jurisdiction of the courts of England.

This website is owned by The Green Bike Company Limited,

 

Registered Address: The Richard Sandy Partnership, 6 Edgar Street,

                                  Worcester, WR1 2LR

 

Registered in England & Wales: Company Number 6540657.

 

 

By placing an order for any of our products you agree to be bound by the terms and conditions set out below.

If you do not agree to be bound by these terms and conditions you may not order any product.  

The technical steps required in creating the contract are as follows :

We will contact you, usually by e-mail or telephone, to confirm acknowledgement of the order. 
 

If you have chosen the collect option, you must bring with you the order acknowledgement email and credit/debit card used to pay. This is for security purposes.

 

If you have chosen the home delivery option, we will despatch the goods to your specified UK address. See section Delivery Charges.

 

Non-acceptance of an order may be a result of one of the following and will be notified at time of order placement:

 

 

 

If you have chosen the collect in-store option, you are entitled to cancel this contract if you so wish provided that you tell us in writing and exercise your right up to the time and point of collection of the product from our store.

 

If you have chosen the home delivery option, you are entitled to cancel this contract, provided that you exercise this right no more than seven working days after the day on which you receive the product.

 

If you exercise the right to cancel :

• You will receive a full refund of the money that you have paid apart from the delivery charge (if applicable) by crediting your original payment card.
• Unless the product is faulty, you must bear the cost of returning the product to us. If you fail to return the product within 14 days of your notifying us of the cancellation, we will have the right to recover the product and deduct the cost of recovery from your card. 
• You are also entitled to a full refund if the product is not available at the time arranged for you to collect it or, if no date is agreed, within 30 days of your placing the order.

 

If you fail to come and collect the product/s you have ordered at the time we have notified you it is available for collection, we undertake to hold on to it for you for 30 days from that point.

 

If you have still not come in to collect the product after that 30 days has elapsed, we will be entitled to regard the contract for the product as cancelled and we will have the right to retain 10% of what you have paid as a cancellation charge. We will also have the right to dispose of the product as we see fit.

 

Each product purchased is sold subject to its product description which may set out additional specific conditions related to that product including, without limitation, terms and conditions concerning warranties, after-sales service and guarantees.

 

Some of our product information may have been supplied by a previous owner, The Green Bike Company endeavours to have researched this information before placing it on our website, but on occasions we cannot be fully responsible for its validity.

 

Customers must make themselves comfortable with this information upon receipt of the product. Any suspected discrepancies must be reported to us within seven days where you will be entitled to our warranty policy below. 

 

We undertake to observe fully the terms of any warranty (whether statutory or otherwise) applicable to the products supplied by us to you.

 

If the product does not conform to the contract of sale at the time of delivery to you, you have the right :

 

• To require us to reduce the purchase price of the product by an appropriate amount, or
• To require us to cancel the contract, or
• To require us to repair the product, or 
• To replace the product.

  

If you require us to repair or replace the product, we shall :

 

• Repair or replace (as the case may be) the product within a reasonable time, but without causing significant inconvenience to you.
• Bear any necessary costs incurred in doing so provided the repair or replacement is not impossible, that the remedy you require is not disproportionate in comparison to the other remedies and is not disproportionate in comparison to an appropriate reduction in the purchase price.

 

This does not affect your statutory rights as a consumer, nor does it affect your Right to Cancel the Order (See above).

 

We accept responsibility for losses you suffer as a result of us breaking the contract if the losses are a foreseeable consequence of us breaking the contract. Losses are foreseeable where they could be contemplated by you and us at the time the contract is made. We are not responsible for indirect losses which happen as a side effect of the main loss or damage and which are not foreseeable by you and us (such as loss of profits or loss of opportunity).

 

Nothing in these terms and conditions shall exclude or limit our liability for death or personal injury resulting from the negligence of us or that of our employees.

 

If any part of the terms and conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the terms and conditions and shall not affect the validity and enforceability of any of the remaining provisions of the terms and conditions.

 

The terms and conditions shall be governed by and construed in accordance with the laws of England and we both irrevocably submit to the exclusive jurisdiction of the courts of England.

This website is owned by The Green Bike Company Limited,

 

Registered Address: The Richard Sandy Partnership, 6 Edgar Street,

                                  Worcester, WR1 2LR

 

Registered in England & Wales: Company Number 6540657.